Security

We are committed to providing secure and reliable software product that meet the highest standards of security and compliance. As a software company, we understand the importance of protecting your data and ensuring the confidentiality, integrity, and availability of your information assets.

To this end, we have implemented a comprehensive Information Security Management System (ISMS). Our ISMS is designed to identify and assess risks to our systems and data, and to implement appropriate controls to mitigate those risks.

Policies

Security

Some of the key measures we have taken to provide maximum security include:

Regular risk assessments and vulnerability scans to identify potential security threats and vulnerabilities.
Risk assessments
Implementation of strict access controls, including role-based access, password policies, and two-factor authentication. All accesses to important internal systems are logged and constantly monitored. Role-based access control (RBAC) model is incorporated under single Medentee domain utilizing Google-supplied technology.
Access controls
Use of encryption for data in transit and at rest, including SSL/TLS, AES, and RSA encryption protocols.
Data encryption
Regular security awareness internal training for all employees to promote a culture of security and compliance.
Internal training
Prompt incident response and disaster recovery procedures in case of any security incidents.
Recovery procedures
Continuous monitoring of our systems and infrastructure to identify and respond to any potential security threats.
Constant monitoring
Penetration testing conducted by proficient third-parties.
Penetration testing
The Medentee infrastructure is situated in a completely secure and redundant environment, with limited access exclusively available to limited production infrastructure SysOps staff. This arrangement enables us to take advantage of complete segregation of data and access, firewall protection, and other advanced security features.
Secure enviroment
All customer data is hosted by Amazon Web Services (AWS) which itself hosts has numerous security certifications and ensures the physical security of that data.
Physical security
As part of our commitment to maximum healthcare data security, we are pleased to announce that we will be undergoing rigorous regulatory checks for ISO 27001, NHS DSPT and CyberEssentials compliance in the coming year.

These certifications are internationally recognized and will demonstrate our dedication to protecting our customers' data and information. We look forward to completing these important assessments and continuing to uphold our security standards.
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Medentee Limited is a company registered in England and Wales (No. 09446231). Medentee Ltd is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 730427.